Upholding Ethics & Privacy Goals Goal FY20 FY21 FY22 MOONSHOT GOAL By 2030, we will fully automate our data control processes, making it easier for our customers to control their personal data Create a customer-facing privacy digital trust center as Focused on design and proof of concept. The features to Launched the new privacy trust center for registered Dell My In FY22 we launched the privacy trust center to be accessible to part of My Account features deactivate and reactivate an online My Account were completed Account users to be able to easily manage their data. users in 27 countries without requiring that they be logged into for 27 countries by end of FY20. their Dell My Account, providing transparency to Dell’s privacy practices to broad audiences. Expand our operational privacy compliance digital solution The features to deactivate and reactivate an online My Account Strengthened our internal procedures by embedding operational Through Dell Technologies’ global privacy program an additional (i.e., RSA Archer) to integrate with the newly created were completed for 27 countries by end of FY20. FY20 was privacy compliance controls and processes. six countries were included in the automated data subject rights privacy digital trust center in My Account focused on design and proof of concept for the features to access workflow integrating Archer with the privacy trust center. and delete personal data. Enhance our online dell.com privacy statement to provide In FY20, we updated Dell’s U.S. privacy statement to provide This item was completed in FY20. On an ongoing basis, we continue to monitor and update our statements in accordance with market greater transparency on Dell Technologies’ data collection greater transparency on Dell’s data collection and privacy practice. developments and regulatory transparency requirements. and privacy practice INTRO OUR PLAN GOALS DASHBOARD ADVANCING SUSTAINABILITY CULTIVATING INCLUSION TRANSFORMING LIVES ETHICS & PRIVACY SUPPLY CHAIN BY THE NUMBERS APPENDIX 34