ETHICS & PRIVACY GOVERNANCE We are automating our data control processes to make it Upholding personal data ethics easier for customers to control their own data. At Dell, we believe processing personal data based on a customer’s preferences is critical to TRANSPARENCY CHOICE building and maintaining trust. Delivering on “ An enduring our privacy commitments is a core part of how commitment to privacy We give clear notice to customers of what We recognize customers’ interests in their we operate. data we collect, the processing purpose and personal data and respond to their data- is an essential part of related details, plus how to exercise choices related requests, regardless of whether they Transparent and accountable personal data concerning our personal data processing. are located in a jurisdiction where this is values and requirements are embedded in our any trusted customer When we update our privacy notices, we only required by law. Code of Conduct, as well as our Global Data relationship. Driving apply material changes to data collected from Privacy, Information Governance and Information customers after the changes’ effective date, Security policies, which apply to all team greater transparency or in instances the customer consented to the GOVERNANCE members. These policies are grounded in core and control to change per applicable laws. principles contained in global privacy frameworks Dell has a global privacy program, led by (e.g., OECD, APEC) and privacy laws (e.g., GDPR, customers every day the chief privacy officer, which includes an LGPD, CCPA/CPRA). helps us meet this USE executive stakeholder committee composed We require all team members to receive training commitment in a of cross-functional leadership. The program on these policies, and offer additional material We are committed to use customer personal conducts meetings on an established cadence based on role. We supplement our awareness meaningful way.” data in compliance with global laws. We and generates metrics for reporting to senior efforts with special events, such as observing require team members to limit customer leadership or inclusion in board of directors International Data Privacy Week. Anyone — DEANNA DRAPER personal data processing to activities required reporting as appropriate. Operationally, the including customers, team members and people SENIOR VP, LEGAL FOR PRIVACY AND privacy program is supported by dedicated SECURITY, DELL TECHNOLOGIES to fulfill the objectives outlined in our notices. legal and program teams, investigators, as well outside of Dell — may report privacy concerns as multiple business-specific privacy groups via [email protected]. supporting operationalization of privacy program components. INTRO OUR PLAN GOALS DASHBOARD ADVANCING SUSTAINABILITY CULTIVATING INCLUSION TRANSFORMING LIVES ETHICS & PRIVACY SUPPLY CHAIN BY THE NUMBERS APPENDIX 99