PRODUCT SUSTAINABILITY Recycling and take back services E-waste is one of the fastest-growing waste streams today. According to The Global E-waste Monitor 2020, only 17.4% of e-waste is formally documented as being collected and recycled. The report estimates that globally, e-waste will reach 74Mt by 2030, nearly double the amount since 2014. The environmental impacts alone are multifaceted and of great concern, but there are also financial implications. The same report shows that the amount of iron, copper, gold and other minerals discarded in e-waste is valued at over $57 billion. Recovering those materials through proper recycling benefits the planet and our business. Our goal to reuse or recycle an equivalent product for every product we sell by 2030 can only be achieved if we make it easy for our customers to return their devices to us after use. Some of our recently revamped commercial and consumer recycling services are key to making that possible. • Dell Trade In: In FY22, we launched Dell Trade • Asset Recovery Services (ARS): Commercial In in the U.S., enabling consumers to register customers represent the most significant eligible personal electronics — of any brand, in opportunity to scale the take back of out- any condition — for instant credit. A completely of-use and legacy equipment. We recently free service, consumers simply enter the details revitalized this offering, which now supports of their eligible device online, receive a quote for 36 countries across the globe. Through Asset the credit they will receive and drop it off at a Recovery Services, Dell manages the entire FedEx location or drop box. As soon as the box asset disposition process, regardless of the is scanned, the value is instantly emailed to the brand. We sanitize devices in strict alignment customer in a virtual prepaid debit card that can with the (National Institute of Standards and be used to purchase Dell products and services. Technology) NIST SP-800-88-r1 standards Dell Trade In is set to expand globally in FY23. and prioritize reuse to minimize waste and maximize value back to the customer. Assets with no value are responsibly recycled, creating a feedstock for the circular economy. We provide a comprehensive report of the process, including the ability to manage and track the entire process online via our TechDirect portal. INTRO OUR PLAN GOALS DASHBOARD ADVANCING SUSTAINABILITY CULTIVATING INCLUSION TRANSFORMING LIVES ETHICS & PRIVACY SUPPLY CHAIN BY THE NUMBERS APPENDIX DELL TECHNOLOGIES 67 FY22 ESG REPORT