PRODUCT SUSTAINABILITY Evolving business models APEX and as a service In order to scale sustainability outcomes for our offerings(aaS): customers, we need to continue to evolve and Dell’s as a service (aaS) offerings, including APEX, drive innovative new business models. optimize customers’ IT operations, which can A recent Forrester Consulting study, also help them achieve their sustainable IT goals. commissioned by Dell, evaluated how companies Research shows that on average customers view and leverage as a service models to achieve overprovision their data centers by 37.0%, which their environmental, social and governance goals. can lead to energy wasted to power and cool that Nearly half of respondents believe as a service equipment. APEX allows customers to maximize models will provide clear sustainability benefits, performance, while rightsizing their current IT such as: environments, with the flexibility to grow and shrink as needed. As part of the as a service • Reducing sustainability-related management model, customers can also return their devices costs (40.0%). at the optimum time to be reused or recycled, • Reducing overall e-waste generation (45.0%). extending life cycles for our products and helping • Lowering the cost of managing end-of-life ensure proper recovery and disposal of materials. equipment (39.0%). • Anticipated cost savings of more than 10.0% (65.0%). Environmental Protection Agency (EPA) recognition In FY22 the EPA Sustainable Materials Management Awards recognized Dell with three awards: • Cutting Edge Champion Award for our use of bio-based plastics. • Sustained Excellence Award for our closed loop aluminum pilot. • Gold Tier Recycling Award for our recycling services. These awards mark eight consecutive years that Dell has been recognized by the EPA for its commitment to sustainable materials management and recycling electronics responsibly. INTRO OUR PLAN GOALS DASHBOARD ADVANCING SUSTAINABILITY CULTIVATING INCLUSION TRANSFORMING LIVES ETHICS & PRIVACY SUPPLY CHAIN BY THE NUMBERS APPENDIX DELL TECHNOLOGIES 68 FY22 ESG REPORT