RECENT HIGHLIGHTS Repair leadership critical factors affecting consumer behavior and apply them to improve processes for recycling Repair is essential to keep products in use longer electronic waste. We have also expanded our and out of landfills. At Dell Technologies, we have commercial Asset Recovery Services (ARS) to long supported customers’ choice to repair their 36 countries, helping customers receive value own device or seek out another convenient repair from existing IT assets and implement sustainable option. Continuing to engage in the growing recycling and recovery services at scale. conversation around repair is important. We see opportunities to evolve Dell’s leadership, providing Expanding the use of ocean- additional routes to make repair more accessible and affordable. bound plastics You can read more about our work to support In FY22, we exceeded our commitment in support repair here → of U.N. Sustainable Development Goal 14 to Rethinking recycling increase our annual use of ocean-bound plastic tenfold by 2025, based on our 2017 baseline (10 Achieving our goal to reuse or recycle as much x 16,000 pounds). Using over 227,000 pounds “Early on, Dell recognized the need for cross-industry as we produce means trying new ways to of ocean-bound plastic in our packaging in collaboration to address the scale of the ocean-bound engage individuals, partners and businesses to a single year enabled us to achieve this goal turn in their out-of-use technology. We recently four years ahead of schedule. We also recently plastic problem, and fueled the development and launch expanded our Dell Trade-In Program, which allows announced an important milestone that expands of NextWave Plastics, the only consortium of global consumers to trade in eligible technology they use of ocean-bound plastic beyond packaging are no longer using (of any brand) and receive into products. The Latitude 5000 series and companies working together to build a network of ocean- instant credit toward new Dell products. We also Precision 3570/3751 Mobile Workstations now bound plastic suppliers and bring value to the communities collaborated with Google, Apple, Amazon and feature ocean-bound plastics in the fan housing Microsoft to launch a year-long citywide doorstop (28%) and in the fan and fan housing (13%) from which this material is sourced. Extending the use electronics recycling pilot for consumers from in our OptiPlex Micro desktops and Precision of this material across new products demonstrates Dell’s Denver, Colo. Developed in partnership with Workstations. Dell’s EcoLoop Pro series of recycling start-up Retrievr, this pilot is helping backpacks, sleeves and briefcases also now long-term commitment to addressing the 14 million metric collect insights to better understand the most features 100% ocean-bound plastic in the exterior tons of new plastic entering the ocean every year.” main fabric. DUNE IVES CEO OF LONELY WHALE INTRO OUR PLAN GOALS DASHBOARD ADVANCING SUSTAINABILITY CULTIVATING INCLUSION TRANSFORMING LIVES ETHICS & PRIVACY SUPPLY CHAIN BY THE NUMBERS APPENDIX 54