TRANSFORMING LIVES We create technology to tackle global problems that impact millions of people Even a cursory review of the global issues identified by the U.N. highlights that wide-ranging societal challenges cross boundaries and can’t be resolved by any one group acting alone. Nor can these issues and those identified by the SDGs be put off or left for future generations to solve. In fact, the U.N.’s 2018 report on the Sustainable Development Goals indicates many of the 2030 goals are off-track, threatening to leave millions behind. Technology offers hope. A study by the Global e-Sustainability Initiative showed achieving the SDGs is closely tied to technology, and we believe our scale, support and the innovative application of our portfolio collectively play an important role in making progress real. Technology as our greatest driving force We believe the power of technology can help solve the world’s most serious social problems. At a visionary level — beyond our work with nonprofits to further positive impacts in their local communities — we’re exploring partnerships with organizations that will glean the greatest benefit from our innovation and global reach. Additionally, we’re working with our customers and partners to develop further advancements in industries that can help reach the most people in need. Fueling innovations in health care Access to health care, for example, is a major global concern. In India alone, almost two-thirds of the 1.3 billion citizens live in rural, difficult-to-access areas. Together with India’s Ministry of Health and Family Welfare and our partner Tata Trusts, we developed Digital LifeCare, which uses our technology to deliver preventive health screenings of noncommunicable diseases at nation-level scale. LifeCare includes interactive modules to lead health care workers through the steps of an individual’s visit and screening, including alerts and reminders for patient monitoring. The LifeCare platform also includes web apps for doctors with built-in protocols to standardize quality of care and near real-time dashboards for health officials for performance monitoring and better data-based decision-making. All patient data is synced and stored in the government cloud to track health patterns nationwide and help inform public health policy. Infinite opportunities for technology-based solutions Digital LifeCare is just one illustration of how the public and private sectors are collaborating to use the power of technology to create a future capable of fully realizing human potential. From health care to education to improving economic opportunity, there are limitless possibilities for leveraging technology to solve complex social challenges. OUR SOCIAL IMPACT PLAN FOR 2030 / 28